Advanced Communication Service / Voice over IP


Business VoIP: Voice over IP


Keep your competitive advantage and improve business performance.


* Control long-distance minute costs across your business. Our VoIP service helps you reduce long-distance calling costs by designating many terminations as on-net calls. Wireless Connected VoIP lets you make calls from your Verizon VoIP sites to any Verizon Wireless number in the U.S.

* Manage your network on demand from one place. We provide a customer web portal that gives you visibility and control over your network and lets you make changes whenever you need to. You can quickly re-route inbound call traffic within minutes of an unplanned event or set up hunt groups or auto attendants to help with call flows.

* Get the details about your network. Customizable reports give you better visibility into your network usage. These reports can help you better manage your business for things like peak busy hours, creating staff schedules to meet demand or adding call paths, so you don’t miss calls due to volume constraints.


Build community through collaboration.

Enhanced collaboration services:


With Cisco WebEx CCA, you can:

* Connect directly from your IP telephony infrastructure into the cloud to leverage your investment.

* Budget for audio costs on a more predictable basis by leveraging a port-based pricing model.

Product highlights


* Connect many callers—on-demand, virtually anywhere, anytime.

* Replay your audio stream for 30 days, to dive deeper and follow up on events.

* Follow up with post-conference reporting and transcription.

* Pair existing resources with Audio Conferencing to manage your total cost of operations.



     

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